You now have two places to view all responses from your leads:

1. Inbox: your centralized hub for all conversations

2. Dashboard: the original place where all responses can be viewed

📥 Inbox: Your Central Place for All Lead Conversations

Inbox is the newest and easiest way to see every reply from your leads across all campaigns.

You will see:

• All conversations where a campaign lead replied while you were part of the company

• Any conversations where you are the sender or the campaign owner

  

✨ Inbox Features

🔎 Powerful filters

Filter conversations by:

• Message text

• Classification (positive, neutral, negative, reply types, etc.)

• Sender

• Read / unread

• Starred / not starred

• Date

• Campaign

Filters are saved directly in the URL, so your view remains the same after refresh or page return.

📂 Inbox + Archive

Your conversations are divided into:

• Inbox — active conversations

• Archive — conversations you want out of your main view

You can move any conversation between Inbox and Archive.

If a lead replies again:

• The conversation becomes Unread for everyone

• It automatically returns to Inbox

⚡ Bulk actions

Apply actions to one or multiple conversations:

• Mark as read / unread

• Star / unstar

• Archive / unarchive

• Delete

Admins can additionally:

• View any team member’s Inbox

• Apply bulk actions across users

📨 Conversation modal

Click on any conversation row to open a full view containing:

• Complete lead details

• Entire message history

• Ability to reply by email

• LinkedIn replies

• AI-generated message ideas inside the modal

📬 Configuring Inbox Notifications

AiSDR allows you to control who you receive inbox notifications from and which types of replies trigger them, so you only get alerted about conversations that matter to you.

Inbox Campaigns Notifications

Choose the campaigns you’d like to receive notifications about. Useful when multiple teammates are running campaigns and you only want updates for specific ones.

Inbox Notifications (From)

You can choose which campaign senders or team members you want to receive notifications for.
This is useful if multiple people are running campaigns in the same workspace and you only want to monitor replies from specific senders.

Inbox Classifications

You can also define which reply classifications trigger notifications, such as:

• Meeting booked

• Positive response

• Neutral response

• LinkedIn reply

• Alternative contact

• Autoreply

  

By default, notifications are optimized to alert you only about replies that typically require action. Messages like unsubscribes, auto-replies, or out-of-office responses are excluded unless explicitly enabled.

📥 Daily Digest Email

Active users with unread important conversations from the last month will receive a Daily Digest summarizing key replies that require attention.

📋 Dashboard - No Response Left Behind: See Everything on the Dashboard

All responses from your leads can be also viewed in your AiSDR dashboard, under the Performance Overview section. This gives you a clear snapshot of every interaction, so you never miss a reply.

Date range

By default, the data on the dashboard is shown for the last 30 days. But the date range can be adjusted as shown below:

So to view earlier (or all-time) responses, update the date range filter in the top-right corner of the dashboard to refresh the data.

📣 Reply notifications

Once a response is received (if the AI responses are off), you will get a notification over email and in our shared Slack channel.

By default, notifications are sent to:

• The campaign owner.

• The sender, whose alternative mailbox actually received the reply.

How to Add Teammates Copied On Response Notifications

If you’d like more people on your team to get response notifications:

1. Go to Settings.

   

2. Click Edit.

   

3. In the Notification field, add your teammate’s email address and press Enter.

4. Done! Your teammate will now receive notifications whenever replies come in.