AiSDR Subscription Credits: What's Included?

📎 Domains and Mailboxes credits

The setup of new mailboxes is included in each tier of the AiSDR subscription, but it is not unlimited. Generally, for every 1,000 messages sent monthly, we set up 6 mailboxes (on 2 separate domains, so 3 mailboxes per domain).

Important Limitation: Once mailbox and domain setup begins in AiSDR, the domains and mailboxes cannot be changed. This is a permanent decision that affects your entire email infrastructure.

Before submitting your mailbox request:

• Double-check all domain names for spelling and branding consistency

• Verify mailbox naming conventions align with your team's preferences

• Ensure domain choices support your long-term outreach strategy

Additional Mailbox Pricing:

• An additional domain (3 mailboxes) for $99/month

• More mailboxes by upgrading your subscription tier

📨 Message Credits

Message credits are used each time an email (initial message and follow-up) or a LinkedIn message is sent using AiSDR.

Message credits are not used up when you test the messages using the "Generate Sequence" option in AiSDR.

You can see how many message credits, lead search credits and domains and mailboxes credits you currently have by going to Settings - Plans & billing

Credits are renewed each month on your billing date.

You can always change the number of monthly credits assigned by upgrading your subscription: 📄 How to Upgrade Your AiSDR Subscription

🔎 Lead Search Credits

Every time you run a lead search or enrich leads in AiSDR, lead search credits are used. These credits are what you spend to research and enrich your AI-researched contacts. Each plan includes an approximate number of contacts:

1. Solo — 200 contacts

2. Explore — 800 contacts

3. Scale — 2,500 contacts

How contacts and messages fit together

Your contact credits and message credits are separate, and they're sized to work together. Each contact you research is enough for a full outreach sequence — typically four messages — so your message allowance is roughly four times your contact allowance:

• 200 contacts → about 800 messages (Solo)

• 800 contacts → about 3,200 messages (Explore)

• 2,500 contacts → about 10,000 messages (Scale)

This means you have enough sending capacity to run every researched contact through a complete campaign, with room for initial emails and follow-ups. As your prospecting needs grow, you can increase your capacity at any time by upgrading your subscription.

❓ How search credits are spent

To see how lead search credits are deducted:

1. Go to Settings - Plans & billing

2. Under Lead search credits, click View Details

3. Check your Usage History and Activity Log to see which campaigns and leads used credits

4. Review the calculation rules for how credits are deducted

🔁 How to Use Lead Search Credits Effectively

1. Start Small

Start with a small test search before scaling up.

• For regular searches, begin with around 10 leads

• For CSV company imports, start with about 10 leads per company

This helps avoid slow processing times and reduces the risk of spending credits on irrelevant results.

Once a few leads appear, review them to make sure they match what you’re looking for.

2. Adjust filters before scaling

If the results are not relevant:

• Update your filters

• Refine your search criteria

• Run another small test

Repeat this until the results look right.

3. Scale up once you’re confident

After confirming that the test results are relevant, run a larger search.

This approach helps you use credits more efficiently and avoid wasting them on contacts that are not a good fit.