Performance Metrics Overview

Last updated: July 1, 2026

The Performance Overview section in AiSDR gives you a high-level snapshot of how your outbound outreach is performing across all channels of your campaigns.

It helps you quickly understand whether your messages are reaching the right people, generating engagement, and converting into meaningful outcomes such as conversations or meetings.

What You’ll See in the Performance Overview

This section displays a series of metric cards that summarize campaign activity and results. Each card shows:

  • The metric value

  • A comparison vs. the previous reporting period

  • A descriptive icon for quick reference

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You can choose which metrics matter most to your team and tailor the dashboard layout accordingly. Add, remove, or rearrange sections to focus on what's important.

Available Metrics

You can track a wide range of metrics across email, LinkedIn, and call channels. Some examples include:

Email-Related Metrics

  • Emails sent - the total number of emails successfully sent across all campaigns, including initial outreach and automated follow-ups.

  • Email leads engaged - the total number of leads AiSDR sent/attempted to send the emails to.

  • Open rate - Represents the percentage of emails opened by recipients. If the metric displays N/A, it typically means:

    • No emails have been sent yet, or

    • Open tracking is disabled

Note that open rate is disabled by default as it can affect deliverability.

  • Email response rate - The percentage of leads that replied. Only real responses are counted toward this metric, excluding all OOO messages or delivery failures.

  • Emails responses - the absolute count of replies received on email during the selected period, regardless of sentiment.

  • Emails positive response rate - Out of all received replies, this shows the percentage that were positive - such as expressions of interest, referrals, or meeting requests.

  • Emails positive responses - the absolute count of replies classified as positive on email: leads who showed interest, asked questions, requested more information, or agreed to a meeting.

  • Bounces prevented - Indicates how many invalid or risky email addresses AiSDR detected and removed before sending any messages. AiSDR automatically validates every email address in real time. If the system identifies an address as invalid (for example, due to a missing domain or inactive inbox), the lead is marked as closed and excluded from sending.

LinkedIn Metrics

  • LinkedIn leads engaged - indicates the number of leads AiSDR made LinkedIn action(s) for, which includes post likes, connection requests, etc.

  • LinkedIn messages sent - indicates the number of messages sent over LinkedIn

  • Connection acceptance rate - indicates the percentage of leads that accepted the connection request sent by AISDR.

  • LinkedIn Connection Requests Sent - the total number of connection invitations sent to leads on LinkedIn during the selected period.

  • LinkedIn response rate - shows the percentage of leads contacted that responded over LinkedIn

  • LinkedIn responses - the absolute count of replies received on LinkedIn during the selected period, regardless of sentiment.

  • LinkedIn positive response rate - shows the percentage of leads contacted whose response had a positive sentiment.

  • LinkedIn positive responses - the absolute count of replies classified as positive on LinkedIn: leads who showed interest, asked questions, requested more information, or agreed to a meeting.

Call Metrics

  • Total calls - shows the number of total calls made

  • Connection rate - shows the percentage of the calls where you have reached the lead.

  • Conversation rate - shows the percentage of the calls with meaningful conversations.

  • Calls positive conversation rate - shows the percentage of the calls where the prospect has converted into the lead.

General Metrics

  • Total messages sent - shows the number of all emails + LinkedIn messages that were sent out in total.

  • Total leads engaged - shows the number of all the leads who have been sent at least one message.

  • Total response rate - shows the percentage of total responses to all sent messages.

  • Total positive response rate - shows the percentage of all the responses classified as positive.

  • Total meetings booked - Shows how many confirmed meetings were generated from your outreach.

    Zero bookings early on is normal. If this metric remains low over time despite high engagement or reply rates, it may be helpful to review your targeting, messaging, or how conversations are being marked in the system.

Deal & Pipeline Metrics (HubSpot & Salesforce)

These metrics connect your outreach to real deal value in your connected CRM. They're available for both HubSpot and Salesforce, and each comes in a direct and an indirect version.

  • HubSpot / Salesforce pipeline generated - the value of open deals attributed to leads you contacted directly. Deals marked Closed Lost are excluded.

  • HubSpot / Salesforce deals won - the Closed Won deals attributed to leads you contacted directly.

  • HubSpot / Salesforce indirect pipeline generated - the value of open deals attributed to companies you influenced indirectly (see the calculation logic below). Closed Lost deals are excluded.

  • HubSpot / Salesforce indirect deals won - the Closed Won deals attributed to companies you influenced indirectly.

How pipeline and deals-won metrics are calculated

These are attribution-based metrics. Instead of counting activity (like messages or replies), they tie your outreach to deals in HubSpot or Salesforce.

  • Pipeline generated counts the value of open deals and excludes anything marked Closed Lost.

  • Deals won counts deals marked Closed Won.

Direct vs. indirect attribution

Direct metrics count deals tied to leads you contacted directly.

Indirect metrics count deals you influenced without writing to the person the deal actually closed with. In other words, the deal closed with someone you didn't contact directly, but you had written to someone else at that same company. An indirect deal is attributed to your outreach when:

  • It belongs to a company you wrote to (but not the specific contact the deal closed with), and

  • It is dated after your outreach (deals dated before you wrote to the company aren't counted), and

  • It is de-duplicated to one deal per company (a single company is counted once, even if it was reached through multiple campaigns).

💡 Good to know: There's currently no click-through from these metrics to the individual deals behind them. You can see the total attributed value, but you can't yet drill into the specific deals that make it up.