Why Do I See a Suppressed Lead in My Campaign?

If you notice that a lead you added to the suppression list still appears in your campaign, don’t worry — this is expected behavior.

🧩 Why This Happens

Even if a suppressed email or domain is already on the suppression list, the system may still allow the lead to be added to a campaign during lead import or list creation.

However, no outreach will be sent to that lead — here's how it works:

🔍 What the System Does

• Suppressed leads may appear in the campaign view for transparency.

• Once the campaign is activated, AiSDR automatically runs a suppression check.

Any lead matching an entry in the suppression list (by email or domain) will be:

• ✅ Automatically closed

• ✅ Excluded from messaging

• ✅ Visible as "Closed" in the campaign interface for reference

• Important: Once a lead is closed due to suppression, it will remain closed even if you later remove it from the suppression list. To reactivate these leads, you’ll need to re-create the campaign or message us on Slack or via help@aisdr.com.
  

🧠 Summary

No action is needed on your part — this process ensures compliance and protects your outreach integrity while keeping campaign views consistent.

Need help reviewing your suppression settings? We're happy to assist!